Order Processing:The standard order processing can take upto 1 to 3 business days after receipt. However the orders placed on weekends or holidays are processed in the next business days.
Shipping Method:We offer different shipping options, like standard ground shipping. The shipping carriers may vary depending on location.
Shipping Costs:Shipping fees depend on the weight of the items and delivery address.
Order Tracking:Once your order is shipped, you will receive a tracking number via email to track the delivery status of your package.
Return Policy
Return Window:We accept returns within 30 days from the purchase date. Items must be unused and in original packaging to be eligible for a return.
Non-Returnable Items:Custom made items or sample products are not eligible for return.
Return Process:Contact our customer service team for a return. The customer should pay the return shipping fees unless the item is defective.
Refunds: The return item will be inspected when received, you will be notified once it is approved or rejected for refund. If approved, the refund processing will take a few business days.
Damaged or Incorrect Items
Reporting Issues:In case you receive a damaged or incorrect item, please contact our customer support team within 3 days. You will be guided through the return or exchange process.
Final Sale Items
Non-Returnable Products: Some items, including final sale or custom-made products, cannot be returned or exchanged.
